Hotel Villa Mercedes San Cristobal, San Cristobal de las Casas ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Diagonal Hermanos Paniagua 32, San Cristobal de las Casas, Mexico, 29240

Hotel Villa Mercedes San Cristobal, a 4-star accommodation with a 9.1/10 rating on Booking.com, offers a unique blend of colonial charm and modern amenities. Guests can enjoy two infinity pools, complimentary Wi-Fi, and a spa. The hotel reflects the cultural richness of a colonial town with gorgeous gardens and magnificent fireplaces.

Rooms & Amenities

Rooms at Hotel Villa Mercedes San Cristobal feature modern amenities such as flat-screen TVs, minibars, and private bathrooms equipped with rainfall showerheads. Certain accommodations include a seating area, and options range from Deluxe King Size rooms to Executive Double rooms, fitting up to four guests.

Dining Options

Dining options at Hotel Villa Mercedes San Cristobal include the La Chimenea Restaurant, serving traditional Mexican cuisine as well as international dishes. Guests can relax with drinks at the El Pavo Real Bar or La Pergola Lounge.

Leisure & Business

Guests can unwind at the spa, which offers a range of massages and treatments, or explore outdoor adventures such as mountain biking and ecotours. The hotel's business center is available for executive needs, and meeting rooms can accommodate various events.

Location & Transportation

Hotel Villa Mercedes San Cristobal is approximately 1 miles from notable landmarks such as the San Cristobal de las Casas Cathedral and Amber Museum of Chiapas. Local transportation options include buses and nearby train service, providing convenient access to the region's attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds

Max:

4 persons

30 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Deluxe Suite

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Superior Double Room

Max:

4 persons

30 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

San Cristobal de las Casas 2.0 km

Airports

Angel Albino Corzo International (TGZ) 74.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Prompt Service!

“I was impressed with the prompt room service. My requests were handled quickly and efficiently, making my stay even more enjoyable.” view full review

Secure Parking

“The secure parking provided me with peace of mind. I felt confident leaving my vehicle while exploring the area.” view full review

Spotless Rooms

“The room was consistently spotless and well-maintained throughout my stay. It created a welcoming atmosphere that I truly appreciated.” view full review

Relaxing Environment

“The overall ambiance of the hotel was relaxing. It was the perfect place to unwind after a busy day of exploring.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Services

Shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Garden area
Public Bath

Room features

Heating
Mini-bar
Sitting area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV

Room decor

Parquet floor

Location

Diagonal Hermanos Paniagua 32, San Cristobal de las Casas, Mexico, 29240

Map view

Diagonal Hermanos Paniagua 32, San Cristobal de las Casas, Mexico, 29240

City landmarks

Museum

Amber Museum

1.4 km

Plaza 31 de Marzo next to the Parque Central / Zocalo

Catedral de San Cristobal de Las Casas

930 m

Church

Templo de Santo Domingo

2.0 km

Church

Cathedral of San Cristobal

1.7 km

Museum

Amber Museum of Chiapas

1.2 km

Church

La Merced Church

1.2 km

Calle 1ro. de Marzo # 16 Centro Historico

Kakaw Museum Cultural Cocoa and chocolate

1.7 km

Museum

Na Bolom Cultural Centre

2.7 km

Museum

Museum of Traditional Textiles

2.0 km

Museum

Mesoamerican Museum of Jade

1.7 km

San Cristobal Church

1.5 km

Miguel Hidalgo S/N

Arco del Carmen

1.7 km

Church

Iglesia de San Francisco

1.2 km

Diego de Mazariegos # 23-c esq. 5 mayo Centro

Museo del ambar Lilia Mijangos

1.4 km

Lagunas de Montebello

1.3 km

Calle Hermanos Dominguez 25-A Gradas a Sancristobalito

Mirador de la Escuela SolMaya

1.5 km

Corner of Hermanos Dominguez

San Cristobalito

1.4 km

Park

Parque Central

960 m

Calle Guadalupe Victoria # 38

Museo de Trajes Regionales

1.7 km

Belisario Domínguez 5A

Kinoki

2.0 km

Belizario Dominguez 5-A

Foro Cultural Kinoki

2.0 km

Templo de San Ramon Nonato

720 m

Church

Iglesia Del Carmen

1.7 km

Carretera a Tenejapa

El Arcotete

2.1 km

Calle Diego de Mazariegos 43

Nuestras Raices

1.7 km

Nearby

Teatro Hermanos Dominguez

20 m

Cinepolis San Cristobal

150 m

Grutas de San Cristobal

170 m

Arco de El Carmen & Centro Cultural El Carmen

170 m

Fatima

560 m

Restaurants

Restaurante Fiesta Inn San Cristobal de las Casas

200 m

Calzada Mexico #5 Barrio de Fatima

Pollos Macajuco

220 m

18 Barrio San Ramon Next to Autozone

Fragola

820 m

Calzada Mexico N_ 15 Frente al Nissan

Las Jicaras del Huanacaxtle Cocina Rustica

350 m

Diagonal Hermanos Paniagua # 19

El Huarachazo

390 m

10 Diagonal Hermanos Paniagua

Buen Gusto

970 m

Ninos Heroes #3

Restaurante Fernando's

1.0 km

Periferico sur Poniente # 5 Barrio De Fatima

El Buen Gusto Restaurante

610 m

Avenida Ramon Larrainzar # 92-A

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

6.6/10

Nice

Rooms

6.2

Location

7.4

Service

9.4

Dining

5.0

James

United States, October 2024

6.4/10

The hotel is in a good location, outside the crowded center which made it easy to visit the birding sites. However, the rooms were quite noisy and could use some maintenance. The service was top-notch, with friendly and helpful staff. Dining options were limited and the food quality wasn't great, which was disappointing for the price I paid.

Rooms

5.0

The rooms were super noisy and definitely need some maintenance.

Service

10.0

The staff were utterly amazing, very friendly and helpful.

Location

8.0

The hotel is located outside the center, which makes it easy to get to the birding sites we visited.

Dining

5.0

Dining options were mediocre, serving tasteless food and limited choices, almost like a B&B.

Facilities

5.0

There wasn't much in the way of facilities, and what was available could use some improvement.

Dennis

United States, September 2024

6.6/10

I had a decent stay at this hotel, which was located outside the bustling center of San Cristóbal, making it easier to reach the birding sites we wanted to visit. The staff were super nice and accommodating, and the rooms were spacious. However, the noise was quite bothersome, and the dining options were limited and not very appealing. Overall, it’s a good value for money, but some improvements are definitely needed.

Rooms

6.0

The rooms were spacious but super noisy, which made it hard to relax. They could really use some maintenance and refurbishment.

Service

9.0

The staff were super nice and accommodating, always friendly and helpful.

Location

8.0

The hotel was located about a $40 pesos taxi fare outside the crowded center, making it convenient to get out to the birding sites we visited.

Dining

5.0

The dining options were quite limited, more like a B&B breakfast, and the food was mediocre and tasteless.

Facilities

6.0

The facilities seemed adequate but could definitely use some upgrades to enhance the experience.

Joseph

United States, July 2024

7.0/10

This hotel has a great location just outside the bustling center, making it easy to visit nearby birding sites. The rooms were big and comfortable, but I found them quite noisy and in need of some maintenance. The staff was incredibly friendly and helpful during my stay, which made the experience more enjoyable. However, the dining options could use improvement as breakfast was limited and not very tasty.

Rooms

6.0

The rooms were spacious and comfortable, but they were super noisy and may need some refurbishment.

Service

10.0

The staff was very friendly and helpful, providing amazing assistance during my stay.

Location

8.0

The hotel is located just outside the crowded center, making it convenient for accessing birding sites.

Dining

5.0

Breakfast options were limited and the food was mediocre with tasteless offerings.

Facilities

Daniel

United States, May 2024

6.6/10

I had a decent stay at this hotel. The rooms were quite spacious and comfortable, but I did find them a bit noisy, especially since mine was one of the furthest from the lobby. The service was friendly, and the staff went out of their way to be accommodating. However, the location, while more peaceful, was outside the center, which could be a downside if you're looking to be right in the action. The breakfast was very limited, so keep that in mind if you're a big breakfast person.

Rooms

7.0

The rooms were spacious and comfortable, but I found them super noisy.

Service

9.0

The staff were very friendly and accommodating, which made the stay enjoyable.

Location

6.0

The hotel is outside the center, which made it easy to access birding sites, but a little far from the busy area.

Dining

5.0

Breakfast options were very limited, almost like a bed and breakfast.

Facilities

6.0

I didn’t really notice any standout facilities, so they could use some improvement.

Carl

United States, May 2024

6.6/10

The hotel offers a comfortable stay with nice and accommodating staff. While the rooms are spacious and clean, they could use some maintenance. The location is convenient for accessing nearby birding sites, but it’s a bit far from the vibrant center of town. Dining options could use improvement, as the breakfast was limited and not very tasty.

Rooms

7.0

The rooms were big and comfortable, though I noticed they had a shower without a curtain, which might not be ideal. The room seemed to need a bit of maintenance.

Service

9.0

The staff were super nice and accommodating, making my stay much more enjoyable.

Location

7.0

The hotel is outside the busy center, which was actually a plus for me as it made getting to the birding sites we wanted to visit easier, but it was about a $40 pesos taxi fare to the main attractions.

Dining

5.0

The dining experience was quite mediocre, with tasteless food and limited breakfast options; it felt more like a B&B setup than a full-service restaurant.

Facilities

6.0

The facilities seemed adequate but outdated; the overall experience lacked some of the luxurious amenities I expected.